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Communication with the Public (W/WW: 6 contact hours) – Hendersonville, NC

July 25 @ 8:00 am - 2:30 pm

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W.WW.CE.comm w public.hendersonville
$ 150.00
Unlimited

Description:

  • Water and wastewater operators are often in public facing situations and encounters. Understanding how to respond is critical, especially when many encounters involve conflict and/or escalated communication.  Preparation and clear communication are the keys to maintaining a safe environment for themselves, their team, and the public as a whole.  Operators will learn different methods of communication and how they may be used to produce a more efficient, productive, and oftentimes, de-escalated conversations. Many field examples (plant, operations, and field staff) will be used to illustrate the concepts and lessons.  This would be an excellent class for any operator who is public facing.

 

Who/How many credits:

  • Approved for Water & Wastewater & Maintenance Technologist/6 Contact Hours (NC/SC/VA)
  • Professional Engineers/6 PDHs

 

NCDEQ Class ID:

  • W: 200019
  • WW: CE11182002

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Details

Date:
July 25
Time:
8:00 am - 2:30 pm
Cost:
$150.00
Event Category:

Venue

Hendersonville, NC
305 Williams St
Hendersonville, NC 28792 United States
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