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SUMMARY:Communication with the Public (W/WW: 6 contact hours) - Hendersonville\, NC
DESCRIPTION:Description: \n\nWater and wastewater operators are often in public facing situations and encounters. Understanding how to respond is critical\, especially when many encounters involve conflict and/or escalated communication.  Preparation and clear communication are the keys to maintaining a safe environment for themselves\, their team\, and the public as a whole.  Operators will learn different methods of communication and how they may be used to produce a more efficient\, productive\, and oftentimes\, de-escalated conversations. Many field examples (plant\, operations\, and field staff) will be used to illustrate the concepts and lessons.  This would be an excellent class for any operator who is public facing.\n\n  \nWho/How many credits: \n\nApproved for Water & Wastewater & Maintenance Technologist/6 Contact Hours (NC/SC/VA)\nProfessional Engineers/6 PDHs\n\n  \nNCDEQ Class ID: \n\nW: 200019\nWW: CE11182002
URL:https://eringallimore.com/event/comm-with-the-public-hendersonville/
LOCATION:Hendersonville\, NC\, 305 Williams St\, Hendersonville\, NC\, 28792\, United States
CATEGORIES:Water & Wastewater Professionals
ATTACH;FMTTYPE=image/jpeg:https://eringallimore.com/wp-content/uploads/2024/02/osha.asheboro.airplanes.jpg
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